- OperatorWoT N.V.
- EstablishedJanuary 2019
- CurrenciesAUD, USD, EUR, BRL, CAD, JPY, PLN, INR, KZT
- Software Providers54 providers
Pelican Casino login: what you need to access your account
To use your Pelican Casino account, open the service on a supported platform and enter the login details connected with your account. The platform supports desktop access, mobile web, instant play and Telegram, so you can choose the format that suits your device. You do not need to install a separate desktop programme to use the desktop or mobile web versions.
Pelican Casino Australia accepts Australian dollars, along with USD, EUR, BRL, CAD, JPY, PLN, INR and KZT. Your chosen currency is linked to your account, so it is worth checking that you are using the right account before making any account or cashier changes.
Signing in on desktop, mobile web or Telegram
You can sign in from a desktop computer when you want a larger screen, or use mobile web when you are on a phone or tablet. Instant play is also supported, while Telegram provides another way to access the platform. The basic account access purpose stays the same across these formats, although the layout may look different on a smaller screen.
| Platform | Best suited to | What to expect |
|---|---|---|
| Desktop | Computer users | A larger screen for account access and casino use |
| Mobile web | Phones and tablets | Browser-based access without a separate download |
| Instant play | Players who want quick browser access | A direct way to use the platform |
| Telegram | Players who prefer Telegram | Telegram-based platform support and access |
The website is available in English, German, Russian, Polish and Portuguese. Support is offered in English, Spanish, German, Russian, Portuguese, Japanese, Polish and French. For Australian players, English is available for both the website and live chat.
If the login screen does not look exactly the same on your phone and computer, that is usually a result of the device layout. Keep the browser window open, use the official access route and avoid saving your password on a public or shared device.
Email and phone checks connected with account access
Email verification is required during account setup, and phone number verification is also required. A Telegram option is available for phone verification. These checks connect the account with contact details that can be used for account communication and security.
If you are preparing to use a new account, complete the email and phone checks when prompted. Doing this early can make later account actions simpler. It also helps ensure that important messages are sent to contact details you can access.
- Check your email
Look for the verification message sent to the email address used for the account and follow its instructions.
- Complete the phone check
Verify the phone number connected with the account, or use the Telegram option where offered.
- Return to the sign-in screen
Once the checks are complete, return to the platform and sign in with your account details.
What to do when the login does not work
A failed sign-in is often caused by a simple detail: an incorrectly entered email address, a typing mistake in the password, or a browser session that needs refreshing. Start with the basics before trying another device.
- Check the spelling of the email address and password.
- Make sure the correct keyboard layout and capital letters are being used.
- Refresh the page and try the supported desktop or mobile web access again.
- Close an old session before opening a new one.
- Confirm that you are not using a VPN.
- Contact live chat if you still cannot access the account.
Live chat operates 24 hours a day in English and Russian. General email support is available for account questions, while finance email support handles finance-related enquiries. A Telegram channel is also available as an additional support and engagement option.
When contacting support, explain the login problem clearly and include the email address connected with your account if requested. Avoid sending your password in a message. Support can then direct the issue without you sharing private sign-in information.
Having trouble getting back in?
Try the supported access options first, then use the always-on live chat for help with an account access problem.
Account access and responsible play
Logging in gives you access to an account where real-money gambling may be available. Treat the sign-in as the first step to entertainment, not a reason to play beyond your budget. Take a moment to decide what you can comfortably spend before using the account.
Pelican Casino provides self-assessment tests and a self-exclusion tool. These features can help you reflect on your gambling and take a break when you need one. If playing stops feeling enjoyable or starts affecting everyday responsibilities, using a break tool is a sensible choice.
| Habit | Why it helps |
|---|---|
| Use a private device where possible | Reduces the chance of another person accessing the account |
| Keep your password private | Protects the account from unauthorised use |
| Avoid VPN access | VPN use is prohibited by the platform |
| Complete email and phone verification | Keeps required account checks in order |
| Use self-assessment or self-exclusion when needed | Supports more controlled gambling habits |
You can also find practical account information after signing in, including the details connected with your account and the available casino services. Keep your personal limits in mind and sign out when you finish, especially if someone else could use the same device.
Ready to access your account?
Choose desktop, mobile web, instant play or Telegram, then sign in using your account details and keep your connection free from VPN routing.
Login: your questions
Can I log in to Pelican Casino from a phone?
Yes. Mobile web is supported, so you can access your account from a phone or tablet browser. Instant play and Telegram are also supported access formats.
Does Pelican Casino support desktop login?
Yes. Desktop access is supported, giving you a larger-screen option for signing in and using your account.
Can I use Telegram to access Pelican Casino?
Yes. Telegram is supported as a platform access option, and it is also available as a phone verification option.
Is email verification required?
Yes. Email verification is required during account setup. Phone number verification is required as well, with a Telegram option available.
Can I use a VPN when logging in?
No. VPN access is prohibited, so use a regular internet connection when accessing the account.
How can I get help with a login problem?
Live chat is available 24/7 in English and Russian. General email support, finance email support and a Telegram channel are also available.
Is live chat available to Australian players?
Yes. Live chat operates around the clock, and English support is available.
Does Pelican Casino offer tools for taking a break?
Yes. Self-assessment tests and a self-exclusion tool are available for responsible gambling support.
